HOW DO I PRONOUNCE ODYLYNE?
WHERE ARE YOUR GOWNS MADE?
Our gowns are cut, constructed, and sewn in Downtown Los Angeles.
HOW LONG DOES AN ODYLYNE: THE CEREMONY BRIDAL DRESS TAKE TO MAKE?
A bridal dress and gown will take us approximately five to six months to make.
WHAT SIZE AM I IN YOUR DRESSES?
We use the US standard sizing system and all gowns can be ordered in sizes 2 to 20. All of our gowns are made-to-order, which means we do not begin constructing your dress until after you order it. If you are unsure of your size please send us your measurements and we will happily help you find which category best fits you. (We highly recommend you take your measurements before ordering.) If you need a size larger than 12, we will accommodate you. Email us!
As we want you to feel as confident and comfortable as possible when ordering, we can send you a measurement sheet showing you what measurements we need and how to take them. Using your measurements we determine the best size for you. We can also organize a Skype session with you to explain it all or even take the measurements with you. Email us at email@example.com for any questions or concerns.
DO YOU TAKE CARE OF ALTERATIONS?
Unfortunately, we do not take care of alterations in house. We will make sure to get you the right size in your dress, but understand there may need to still be some alterations for that perfect fit. Therefore, for that perfect we fit we recommend looking towards your local bridal seamstress to accommodate any minor alterations necessary. If you live in the Los Angeles area, we can also recommend a tailor that is familiar to our silhouettes.
HOW DO I STORE MY DRESS BEFORE & AFTER THE WEDDING?
Proper storage of wedding gowns is very important to ensure that the original appearance of the gown is preserved and that damage is prevented. It is important to select a storage area that is cool, dark, dry and free from heat, moisture and insects. We will supply all local brides with a breathable garment bag. Please ensure you keep your gown in this bag before and after the wedding for preservation. We suggest having your gown dry-cleaned prior to storage as watermarks and perspiration can yellow over time. We will be more than happy to point you in the right direction of our recommended dry cleaners if you are in the Los Angeles area.
I AM HAVING TROUBLE IMAGINING THE FABRICATION OF THE DRESS. CAN I ORDER SWATCHES?
If you are interested in seeing swatches from your favorite gown(s) email us at firstname.lastname@example.org with your mailing address and which gown(s) you're interested in. We will send the swatches out to you asap!
DO YOU MAKE ANY REFUNDS OR EXCHANGES?
Due to the specialization of made to order gowns and dresses, all of our transactions are non-refundable/non-exchangeable under ANY circumstances. Once the order is placed, we begin all necessary steps to move forward with production. Delivery dates and missed eta's are also not an exception for a refund as the product is made to order and finalized upon purchase.
If you have any questions or would like to see additional photos of any of our gowns please message us, we would be happy to answer any questions that you may have and/or send you more photos.
HOW DO YOU EXCEPT PAYMENT?
When you decide on the dress you want, you may make your full payment or deposit of 50% via our website by pre-order at check out or by emailing us at email@example.com to set up payment. The final payment will be made securely through credit card.
DO YOU RUSH ORDERS?
If you are in a rush and need a dress sooner than our five to six month window, we are here to help if we can. Ask us! If we can, we will! However, additional charges will apply if order is accepted. Email us at firstname.lastname@example.org.
Any further questions please email us at email@example.com