Frequently Asked Questions
FREQUENTLY ASKED QUESTIONS
HOW DO I PRONOUNCE ODYLYNE?
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WHERE ARE YOUR GOWNS MADE?
Each Odylyne The Ceremony gown is lovingly cut, constructed, and sewn in the heart of Downtown Los Angeles.
HOW LONG DOES IT TAKE TO CREATE AN ODYLYNE: THE CEREMONY GOWN?
Our gowns are made-to-order and currently take approximately five months to complete.
WHAT SIZE AM I IN YOUR DRESSES?
We follow the US standard sizing system, offering sizes 2 to 20.
Because each gown is made-to-order, we highly recommend taking your measurements prior to ordering. If you’re unsure of your size, simply send us your measurements and we’ll guide you to the best fit. We’re happy to provide a detailed measurement sheet and can even schedule a Zoom session to walk you through the process.
If you require a size larger than 12, don't worry — we are able to accommodate!
Please reach out to us at info@odylynetheceremony.com for personalized sizing support.
DO YOU HANDLE ALTERATIONS?
We do not provide in-house alterations. While we ensure the correct sizing when your gown is ordered, additional alterations may be needed for that perfect final fit. We recommend working with a trusted local bridal seamstress. If you’re located in Los Angeles, we’re happy to recommend a tailor familiar with our designs.
HOW SHOULD I STORE MY GOWN BEFORE AND AFTER MY WEDDING?
Proper storage is key to preserving your gown’s beauty. Keep your dress in a cool, dry, and dark space, free of moisture and insects.
Local brides will receive a breathable garment bag upon pickup. We recommend storing your gown inside this bag before and after your wedding, and having it professionally dry cleaned beforehand to prevent any long-term staining or discoloration.
Need a trusted cleaner? Reach out — we’re happy to recommend a specialist in Los Angeles.
CAN I ORDER FABRIC SWATCHES?
Absolutely! If you’d like to see fabric swatches for any of our gowns, email info@odylynetheceremony.com with your mailing address and the name(s) of the gown(s) you’re interested in. We’ll get them out to you as soon as possible!
DO YOU ACCEPT RETURNS OR EXCHANGES?
Due to the custom, made-to-order nature of our gowns, all sales are final. We are unable to offer refunds or exchanges under any circumstances.
Once your order is placed, we immediately begin production.
Please note that delivery estimates are not grounds for refunds, as each gown is handcrafted specifically for you.
HOW DO I MAKE A PAYMENT?
Once you’ve selected your dream gown, you can complete your purchase with full payment or a 50% deposit via our website or by emailing info@odylynetheceremony.com to arrange payment.
Final balances are paid securely by credit card.
CAN YOU ACCOMMODATE RUSH ORDERS?
If you require your gown sooner than our five to six month production window, let us know — we’ll do everything we can to assist!
Please note that accepted rush orders will incur additional fees.
Email info@odylynetheceremony.com to inquire about rush availability.
STILL HAVE QUESTIONS?
We’re here for you.
Please don't hesitate to email us at info@odylynetheceremony.com — we’d love to assist you and help make your experience unforgettable.